For Tenant At Any of PCHC Managed Buildings
EMERGENCY HOUSING RULES
FOR THE FOLLOWING EMERGENCIES INCLUDING:
Medical, Accidents or Criminal Activity – CALL 911
Other Important Numbers:
Sheriff’s Department 225-4300
Putnam Hospital Center 279-5711
Maintenance Supervisor’s Office 8:00 a.m. to 4:30 p.m. 845-225-0095
Putnam County Housing Office 8:00 a.m. to 4:30 p.m. 845-225-8493
WHAT ARE MAINTENANCE EMERGENCIES ?
Major heating, electrical or major plumbing problems (flooding and broken pipes) which CANNOT wait until normal business hours. LOSS OF ELECTRICITY DUE TO A POWER OUTAGE SHOULD BE REPORTED TO THE UTILITY COMPANY (NYSEG).
Repairs should be reported to the site manager during office hours 8:30 a.m. to 4:30 p.m., Monday through Friday with the exception of holidays.
Maintenance Office Number for 10, 12 and 14 Gleneida Court 225-0095
8 Gleneida Court (Lakeview) 225-3528
20 Gleneida Court (Senior) 228-1982
The Maintenance Supervisor and maintenance personnel meet daily to review all repair requests. Emergency repairs will be performed within 24 hours. Non-emergency repairs will be performed in the order they are received, usually within a 7-day period.
FOR MAINTENANCE EMERGENCIES ONLY
1. Maintenance Staff cell phone: 845-494-3188
If there is no response to this number within 10 minutes call the next number
2. Maintenance Supervisor – Peter Wollman’s cell phone: 845-234-3482
NON-EMERGENCY REPAIRS INCLUDE:
Faucets dripping, door not opening properly or clogged toilets.
Should your toilet become clogged, PLEASE make every effort to unclog the toilet. Tenants should purchase their own plungers in case this situation arises. Tenants will be charged for ALL labor regarding foreign objects that need to be removed. Foreign objects include sanitary napkins, paper towels, cat litter or diapers.
Call office to report poor condition and remain inside until they have been corrected.